Billing Coordinator - Administrative - Data Entry

  • San Antonio
  • San Antonio, United States

Billing Coordinator - Administrative - Data Entry

Job description

Would you want to work in a stable, recession-proof industry? Are you interested in working for a challenging and fast-paced department within a fun and dynamic workplace? Are you focused and have great attention to detail, but hold yourself accountable to deadlines? Do you enjoy numbers and precision? Are you passionate about looking outside the box to improve customer experience in something like billing?


Spectrum AM is a Homeowners’ Association Management company that has been in business since 2001, with offices across Texas and Arizona. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Some of those resources include:

  • Inhouse education, including formal certification and continued personal development, to expand your knowledge and personal brand
  • Support structure for your learning and success including mentors, subject-specific experts, training department, and managers
  • Paid time off policy to allow for rest, vacation, travel, family, and your hobbies
  • The freedom to work autonomously
  • A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests
  • Responsive leadership with an open-door policy
  • A strong team environment
  • A positive culture that has won us Best Places to Work for the past 14 Years in a Row!
  • Career track and advancement opportunities

JOB DESCRIPTION

The position is responsible for the accuracy of billing schedules, monthly, quarterly, and annually. Monitor billing and escalations process for all HOAs managed by Spectrum Association Management. This position will be responsible and accountable for the quality of the department and ensuring all statements and letters are sent out on time and within HOA guidelines. They will also support and lead deadline-driven financial needs of the associations including financial reports, accounts payable, initial client set up, state required reports and filings, and document compilation for external review. This is a challenging position with a total focus on accuracy and zero defects.


If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is an innovator, and if you enjoy learning and problem-solving, are disciplined, organized, and an accountable team member, then this may be the right career move for you. If you agree, please take a few minutes to complete this traits survey prior to applying:


CLICK HERE TO ACCESS THE TRAITS SURVEY


SPECIFIC DUTIES AND RESPONSIBILITIES

  • Audit for errors on all accounts prior to sending letters and statements to customers.
  • Track all billing statements and letters going out for HOAs.
  • Audit each association's billing process to ensure escalation modules are set up correctly.
  • Follow up with community managers and transitions team to ensure all associations have appropriate documents filed and set up in our servicing system.
  • Answer questions for the Association Boards on technical billing and accounting tasks.
  • Make suggestions to improve the quality of processes and create additional efficiencies.
  • Perform other duties as assigned by department leaders

Job requirements

EXPERIENCE AND ABILITIES:

  • Previous billing or accounting experience is a plus
  • Understanding of math, accounting, and payment application is a plus
  • Strong auditing, highly organized and attention to detail is needed for this position.
  • This position requires strong problem-solving skills, including confidence in decision making and ability to effectively explain decisions to senior management and customers.
  • This position requires strong analytical and organizational skills and the ability and willingness to work at pace.
  • Higher level experience with Microsoft Excel, and Word.
  • Strong mathematical skills
  • High degree of logic


SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS

We offer a comprehensive package that is more than just a paycheck

  • Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee. Determined after the training phase.
  • Recognized as Best Places to Work 14 years in a row!
  • Fastest Growing Company - Fast Track 50 in 2020.
  • San Antonio-based homeowners’ association management company.
  • Privately-owned with 20 years in business.
  • Work / Life balance.
  • 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
  • 40 paid hours per year for community service activities.
  • Internal Learning and Development Management System.
  • Full suite of benefits include: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
  • Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
  • Hourly Pay begins at $15.00
  • Well-structured career track plan with a 6-month review.
  • Office location: 17319 San Pedro Ave., Suite 318, San Antonio, TX 78232

For more information about Spectrum AM, visit our website at https://spectrumam.com

If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.

Spectrum Association Management is an Equal Opportunity Employer.