Communications Specialist

Do you have a keen attention to grammar details, work at a high pace, have a great attitude, and you want to work as part of a great team?

We definitely want to meet you if you have a keen eye for the English language, have editorial judgment, and are comfortable with technology. We do not require experience in our line of business, but we do require that our next Communications Specialist possesses a strength and talent for noticing the detail, writing and are open to helping us create improvement and change.

Our culture is extremely important to us and we hire only outstanding, diligent talent who care about becoming experts and delivering quality results every day.

SPECTRUM ASSOCIATION MANAGEMENT has won 14 Best Places to Work awards consecutively. Why? Because of our enthusiastic goal to help achieve big things in life inside and outside of work! In support of that goal, we offer each full-time employee five weeks of PTO in addition to 40 hours per year for community service activities. Visit our website at www.spectrumam.com to learn more about SPECTRUM ASSOCIATION MANAGEMENT.

Opportunity to work from home once you've been trained. You will be expected to come into the office in San Antonio a couple of times per month

The Role

1. Edit and send outgoing customer correspondence (email-blasts, etc.).

2. Happy doing some repetitive work

3. Manage workflow queue to ensure timely completion of requests.

4. Establish and maintain content and documents on association websites

5. Create templates and best practices for common documents to create consistency

6. Handle High Volume Work. Volume fluctuates, but this role requires determination to finish each day's workload

Responsibilities

1. Edit, and eblast community correspondence from workflow queue.

2. Collaborate with team members to ensure daily workflow responsibilities are completed with high accuracy and within requested delivery times.

3. Expert customer service for internal clients.

4. Contribute to building enterprise communications tools and resources (templates, tips/pointers, training, etc.)

5. Master and utilize website, eblast, client management software programs

Our vibrant culture is everything to us. We are seeking professionals who are interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are all students and teachers on our teams.

What does it look like to be an employee at Spectrum Association Management?

-99% of employees believe in the company leadership and future success of the organization.

-96% of employees are proud to work here and love their coworkers!

Benefits and Compensation:

• This is an hourly position that will pay $15.00 to begin.

• Recognized as Best Places to Work since 2007!

• For the first year, you will be required to work out of our local office. This initial period is crucial for acclimating to our team and processes. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan. This plan reflects our culture of trust and belief in the hybrid model, empowering employees to work both in-office and remotely, depending on the role and business requirements.

• Fastest Growing Company - Fast Track 50 in 2020.

• San Antonio-based homeowners’ association management company. (With offices throughout Texas and Phoenix, Arizona)

• Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.

• Work / Life balance.

• Well-structured career track plan with a 6-month review for compensation increase based on performance

• Growth and advancement opportunities

• 11 annual paid holidays. 

• 200 hours of PTO (not a typo!) to allow for rest, travel, family, and your hobbies

• Formalized education in the HOA industry

• We offer 40 paid hours per year for community service activities

• Full suite of benefits, including a medical, dental, vision plan, and a 401k program

• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)

• Office location: 17319 San Pedro Ave., Suite 300, San Antonio, TX 78232

Spectrum Association Management is an Equal Opportunity Employer.